At Orchard Surf, every board and product is prepared with care and packed to arrive safely and ready for years of rewarding surfing. Surfboards are carefully wrapped and shipped using trusted freight partners experienced in transporting oversized and fragile items.
Shipping costs are calculated at checkout and vary depending on product size, destination and freight requirements. Delivery timeframes may vary based on your location and product availability, particularly for handcrafted or made-to-order boards.
Once your order has shipped, you’ll receive tracking details where available. We recommend inspecting all deliveries immediately upon arrival and notifying Orchard Surf within 48 hours if there are any signs of shipping damage.
Because surfboards are large and specialised freight items, delivery timeframes can occasionally be affected by carrier schedules, regional locations and weather events. We appreciate your patience — good equipment is worth the wait.